infoedge blog

Insights, information and viewpoints from an infoedge perspective.

Incorporating an MSSP into your information security program: A Tactical and a Strategic POV - part 1

Posted by Steven Zafonte on Sep 14, 2018 11:30:00 AM

Whether you are just evolving an information security program, or are redesigning from the ground up, one pivotal question you should be asking is: “Should I be incorporating a Managed Security Services Provider (MSSP)?” There are a great many strengths to this approach, and it can enhance your team in many ways, including:

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Topics: data protection, cybersecurity, threat intelligence

AI-powered chatbots -- a faster way to engage

Posted by Regina Liang on Sep 11, 2018 9:34:17 AM

Machine learning will soon give rise to true artificial intelligence (AI), and has already become an integral aspect of customer engagement innovation.

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Topics: technology, innovation, machine learning

Organizational Agility Series -- Part 2

Posted by Laura Sanz on Jul 9, 2018 6:43:37 AM
Now that we know what Organization Agility is, we need to identify whether we already have some agile components in our organization, and where can we be more agile.

How do you know if your organization is agile?

Here are some questions you could be asking yourself to determine if you possess the common traits of agile organizations:

Quality and speed: does your entire organization focus on value delivery and a quick feedback loop regarding the value?

Consistent values: is there alignment and clarity around the mission, and vision and values of your organization?

Failure is an opportunity to share knowledge: do you and your team members embrace failure as a learning opportunity, have a strong purpose, vitality and a learning mindset?

Hyper-productive work mode: do you consider that your company has a strong ability to execute, high levels of accountability, customer-centric thinking and strong cross-organizational synergy?

Work/Life balance and consistent delivery: do team members feel empowered to be dedicated to personal and organizational goals, and create a discipline of shorter release cycles?

When considering a transition such as this, it’s important that we start where change is more likely to occur. After asking yourself the questions mentioned above, think about which are the areas you feel more comfortable introducing changes to. In other words, set yourself up for success from the very beginning. Motivation and morale are key in organizational transformations, you want to make sure people are engaged and excited about the changes and there’s nothing more exciting than seeing results right away.
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Organizational Agility Series -- Part 1

Posted by Laura Sanz on Jun 12, 2018 4:13:06 AM

This series will focus on Organizational Agility and is comprised of the elements we find critical for you to be aware of to thoroughly understand what it takes to be an agile organization.
What is it?
Rapid changes in the environment we live in have made it critical for companies to be able to adapt quickly. Organizations are changing and releasing new tools and solutions every day, our clients are hungry for success, and competition is often emerging from unexpected places with companies changing markets suddenly (i.e. Amazon’s decision to go into healthcare). History -and biology- show that if we’re not able to respond and adapt swiftly, we’re out of the game. In today’s business environment, organizational agility is a necessity, not a luxury. Organizational agility is described as:

“The capability of a company to rapidly change or adapt in response to changes in the market. A high degree of organizational agility can help a company to react successfully to the emergence of new competitors, the development of new industry-changing technologies, or sudden shifts in overall market conditions.”

Competitive advantage depends on the ability to move quickly, decisively, and efficiently. But how do we achieve this? Creating the culture that has a built-in capacity for agility. Agile companies focus on the ability and capacity to implement changes, as well as the ability to verify the contribution of execution to performance. Agility makes companies adaptable and proactively nimble as part of their culture.

Want to know more about how to make the transition to agility? We will reveal more about the steps you need to think about when contemplating such a transformation in this series.

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Topics: data analysis

Infoedge/Spirion webinar on the GDPR

Posted by Justin Suissa on Jun 5, 2018 3:33:23 AM


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Topics: value

CVS buys Aetna - What Does it mean for your patients?

Posted by Karolina Chachulska on Feb 13, 2018 5:56:00 AM



With healthcare cost rising 6-7% a year (since 2014) more and more Americans are facing difficulties paying, yet despite high costs, access to doctors in some areas is limited. Could the recently announced deal for CVS to buy Aetna start solving a few of the industry’s biggest pain points?

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Topics: Healthcare

It's 10 O'Clock, Do You Know Where Your Data Is?

Posted by Joe Knape on Feb 7, 2018 7:38:33 AM


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Topics: raw data, data analysis, value, big data, data analytics, dark data, data, data footprint

Beyond the framework: Finding the right architecture for your IT infrastructure

Posted by Robert Miller on Jan 12, 2018 8:13:21 AM

~ Authored by Robert Miller & Michael Kappes

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Topics: architecture, IT infrastructure

Thank you!  Three ways to enhance access management and reduce risk that will have your users more than grateful…

Posted by Charles Plummer on Jan 10, 2018 2:46:33 PM

Embrace the new NIST Digital Identity Guidelines to better manage access management risks. By doing so your organization can manage costs and enhance digital and physical security. The secret lies in three basic principles.

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Topics: digital security, digital identity

Part Two: Managing Reputational Risk in an Era of the Unthinkable: The Brand Implications of Major Breaches in Physical and Information Security

Posted by Charles Plummer on Dec 21, 2017 10:18:00 AM


In the first part of this two-part series, we discussed how the reputational impact of major breaches in physical or information security can be managed to protect a company’s bottom line. This second part looks a little further ahead to evaluate how a company’s costs are impacted by such risks and can be managed to preserve profitability.

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Topics: Risk Management, Quantifying Risk, Brand Impact, reputational risk, enterprise risk management, Brand Value, Risk Impact

Part One: Managing Reputational Risk in an Era of the Unthinkable: The Brand Implications of Major Breaches in Physical and Information Security

Posted by Charles Plummer on Dec 20, 2017 1:06:49 PM


We live in an era of sometimes unfathomable risk.  From the November 2015 attacks in Paris that left 130 victims dead to the deep breach at Equifax that exposed 145 million consumers’ most intimate data, people, places, and companies are dealing with the unexpected every day, and one of the primary repercussions is to the integrity of their brands.


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Topics: Risk Management, Quantifying Risk, Brand Impact, reputational risk, enterprise risk management, Brand Value, Risk Impact

Here today, gone tomorrow?: Linking innovation and survival in large companies

Posted by Michel Gelobter on Dec 19, 2017 8:15:00 AM


In the past 100 years, the average time a company spends on the S&P 500 index has shrunk from sixty-seven years to fifteen, and it’s getting shorter all the time. The key driver of this turnover is the way technology is shortening feedback loops. It’s possible, faster than ever before, to measure the impact of your actions, and the lean startup has been the most important manifestation of this phenomenon.

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Topics: Risk Management, increasing profit, decreasing costs, managing risk, innovation, learning

Lessons from Health 2.0 2017

Posted by Regina Liang on Dec 4, 2017 6:00:00 AM

The Health 2.0 conference this year featured a panoply of digital health startups that reimagine the future of healthcare. From predicting health outcomes using genomic and environmental determinants, enhancing payments using blockchain technology, to reducing suicide by addressing mental health and loneliness issues, provider adoption remains a common challenge.

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Topics: Healthcare, connected health, digital health

Recorded Webinar: Locating & Managing EU Personal Data for GDPR Compliance

Posted by Justin Suissa on Dec 1, 2017 1:12:58 PM


We had a great conversation on Nov. 15th about General Data Protection Regulation (GDPR). Join the discussion with privacy and compliance experts from Levi's Strauss & Co., infoedge, Spirion, and Robert Half Legal as they dive into a critical step on the roadmap to GDPR compliance - Identifying, discovering, and inventorying your EU Personal Data.

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Topics: GDPR, Data Regulation, Compliance

Equifax Hack

Posted by Kunal Nagpal on Sep 11, 2017 11:19:18 AM

Chances are, 1 in 2 adults in the US have just had their SSNs, birth dates, and addresses put on the auction block. This periodic and ongoing saga of corporate hacks just got very real.


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Topics: Information Risk, infosec, breach, data breach, credit score, hack, identity theft, equifax, data protection

IT Agility Series – Step 1: Create an IT Agility Culture

Posted by Joe Knape on Aug 24, 2017 12:18:17 PM

~ Authored by Mindy Lenderink & Joe Knape

At the beginning of IT Agility success is learning to “think Lean” and creating a culture where Lean thinking becomes the norm.

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Topics: IT Agility

Did I Take My Pill Today?

Posted by Regina Liang on Aug 15, 2017 11:46:00 AM

~ Authored by Regina Liang & Karolina Chachulska

Three in four adults in the U.S. do not adhere to their drug regimen as prescribed. This could mean not refilling a prescription or taking a smaller or higher dosage than necessary. Medication nonadherence impacts patient treatment and quality of care, and costs the healthcare system $300 billion annually according to PhRMA, the Pharmaceutical Research and Manufacturers of America.  

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Topics: Healthcare

Are You Resilient or Risky? Insights from Black Hat

Posted by Justin Suissa on Aug 9, 2017 7:38:51 AM


Top Five Insights:

  1. The emergence of few cloud providers creates an environment of concentrated risk
  2. Cyberinsurance may help drive appropriate risk spend and behavior
  3. The less you know where your data crown jewels are, the less resilient you can be
  4. Develop the appropriate hooks into the organization to optimize impact
  5. People continue to be key to any good resiliency strategy
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Topics: Information Risk

What Does It Mean to Be Agile?

Posted by Mindy Lenderink on Aug 3, 2017 2:43:30 PM

~ Authored by Mindy Lenderink & Joe Knape

What do you think about being Agile? Does it bring an image to mind? Some people think Agile is so great that it is the answer to every problem that needs solving. Other people wonder what the excitement is about because Agile is not a differentiator in their organization.

For every extreme opinion, there are many opinions somewhere in the middle. Why is there such variance in opinions? How do you make Agile work for you?

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Topics: IT Agility

infoedge Is Pleased To Welcome Karen Skelly

Posted by Preetham Peter on Jul 10, 2017 10:56:28 AM

infoedge is pleased to welcome Karen Skelly, as Director of the New York City Metro market. Karen will be responsible for leadership of the NYC Metro team, both developing new business opportunities and delivering solutions to client needs. Additionally, Karen will be leading our integrated Experience practice, helping our customers design, develop, and continually improve compelling experiences empowered by data for their customers and their workforces.  Karen has a proven record of creating and sustaining long term business relationships with both customers and industry leaders based on value. We look forward to welcoming Karen to our team and working with her to continually improve our services and offerings for clients both nationally and in the NYC Metro market.

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Topics: Announcements

How Quality Feeds Agile Flow

Posted by Mindy Lenderink on Jun 1, 2017 10:44:54 AM

Everyone wants to be Agile. It’s the key to success! A lot of organizations claim to be Agile, but are they? If your team went to Agile training and came back to work with new ways to define their work, you probably aren’t Agile. You’ve just learned new terminology to wrap around your current behaviors.

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Topics: IT Agility

Planning is Waste

Posted by Michel Gelobter on May 9, 2017 7:46:36 AM

Here’s a paradox for today -- more data = less planning.

In the old economy, this statement was counter-intuitive.  The availability of lots of data is a justification for elaborate analysis and planning...the beginning of a long cycle of thinking, discussion, consensus-building, and ultimately change.

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Topics: Energy & Sustainability

Americans Skip the Doc to Avoid Financial Pain

Posted by Regina Liang on Apr 27, 2017 7:23:12 PM

Due to high out-of-pocket expenses, Americans not only delay medical
bill payments but also medical care. However not every demographic
group is affected in the same way - check out the details here:

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Topics: Healthcare

Social Media’s Power in the Energy Industry

Posted by Regina Liang on Mar 31, 2017 10:43:35 AM

Energy companies rank lowest for consumer satisfaction across all other industries by almost 13% according to DataMentors. With increasing competition from alternative energy resources, new entrants and disruptive technologies, utility giants desperately need to find a more consumer-friendly business model.

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Topics: Energy & Sustainability

Three Big Reasons Energy Data is Becoming as Important as Energy Use

Posted by Michel Gelobter on Mar 24, 2017 10:00:00 AM
The biggest changes in energy are just beginning.

The convergence of clean energy technology, new ways of extracting energy resources (like fracking), and environmental imperatives (like global warming) have turned conventional energy wisdom on its head.

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Topics: Energy & Sustainability

How Patient-Facing Technology Helps Remediate a Quarter Trillion Dollar Problem

Posted by Christina Carson on Mar 10, 2017 1:08:00 PM

Consumerism is sweeping the healthcare industry as patients play an increasingly larger role in the decisions affecting their health, and this comes with higher patient expectations.

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Topics: Healthcare, telehealth, technology, connected health

Why Electronic Communication is Better in Patient Bill Notifications

Posted by Regina Liang on Jan 30, 2017 7:47:52 PM

A patient averages three bill notifications before submitting a payment. These three notifications are typically delivered via paper statements, creating an expensive cost of $2.41 per patient according to SwervePay.

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Topics: Healthcare

4 Information Management Strategy Failures Cost U.S. $22 Trillion

Posted by Alan Barnett on Dec 29, 2016 5:00:00 AM
The U.S. economy suffered a crippling financial recession that cost over $22 trillion in 2008. The financial securities industries’ incompetent information management is partially responsible for this financial meltdown. Had these companies followed a clear and effective information management strategy, they could have made different choices and perhaps prevented the crisis.
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Topics: Information Management

Learn from Yahoo’s Mistakes and Protect Against Third-Party Risks

Posted by Chris Vinding on Dec 28, 2016 5:00:00 AM

Recently, Yahoo announced an information breach of nearly one billion email accounts. Hackers infiltrated Yahoo’s system through ingenious routes such as, traversing multiple networks, and answering users’ security questions to access their accounts. The most astonishing part about this breach is that it occurred in 2013, yet the extent wasn’t made public until recently.

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Topics: Risk Management

How to Not Get Lost in the Clouds at AWS re:Invent

Posted by Marc Jaffrey on Nov 29, 2016 11:06:36 PM

Amazon Web Services (AWS) re:Invent is the world’s largest global cloud computing conference with more than 400 sessions, plentiful hands-on labs, bootcamps and one-on-one engagements.

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Topics: Risk Management